Shipping policy

We do not ship outside the lower 48 contiguous U.S. This restriction includes Alaska, Hawaii, Mexico, Canada and the Caribbean. We also do not ship to Freight Forwarders where the intended recipient is outside the lower 48 contiguous U.S.  Any order $130 and above will qualify for free standard ground shipping in the regions we ship. Orders with excessive weight and/or volume of the shipping package may be subject to a freight surcharge.   Examples of orders which will include additional shipping costs include; any shipping location which requires air or water/ferry service for delivery, Military bases, Governmental buildings and facilities, School buildings, campuses and properties, hospitals, corporate campuses, and other restricted/limited access locations where there is a security checkpoint.  Please call our dealership at 1-615-375-1837 or e-mail info@suzukioutboardteam.com  if you think your order will be subject to additional shipping charges. We can confirm whether your order will be subject to additional freight and, if so, the amount of the additional freight.

Free shipping includes standard ground or freight, depending on the product.  Standard Ground shipping will deliver to a residential or commerical entry door.  Standard Freight will deliver to the address - whether a driveway or street-side.  Standard Freight DOES NOT include a lift gate service or delivery to an entry door.  The lift gate service may be purchased at check out.

All products are NOT intended for export outside the United States.  SOT shall not be liable for any export documentation, authorization or certifications.  SOT will only ship outboards to a United States address in compliance with manufacturer policies and regulations.

We will contact you before your order ships in the event your order is subject to additional freight charges.  You will have the option to either pay the additional freight or cancel your order – in either case, you will need to email your confirmation so that we can release your order for shipping, or cancellation, as the case may be.  Your order invoice will be corrected to show the appropriate cost of freight.